HarrisonDesk
A help desk for teams of two to five people. Built after watching a three-person support team pay for a seat-based enterprise plan just to get SLA timers.
- Email-to-ticket conversion — forward your support address and tickets appear
- Canned responses with variable substitution
- SLA timers with configurable business hours
- Shared inbox so nobody answers the same message twice
- Cloud-hosted or self-hosted, your choice